How We Treat Your Data

Privacy Policy

Strenova (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile application, and related services (“Platform”). Optional Apple Health and Health Connect uploads require your separate consent. See Section 19 for the data uploaded, its uses, and your deletion controls.

Last updated: October 11, 2026

Table of Contents

  1. 1. Information We Collect
  2. 2. How We Use Your Information
  3. 3. Legal Basis for Processing
  4. 4. AI & Automated Processing
  5. 5. Data Sharing & Third Parties
  6. 6. International Data Transfers
  7. 7. Cookies & Tracking Technologies
  8. 8. Data Storage & Security
  9. 9. Data Retention
  10. 10. Your Rights
  11. 11. Account Deletion
  12. 12. Children’s Privacy
  13. 13. Marketing & Communications
  14. 14. Data Breach Notification
  15. 15. Governing Law
  16. 16. Device Permissions (Camera & Health Integrations)
  17. 17. Data Controller & Contact
  18. 18. Acceptance
  19. 19. Apple Health, Health Connect & Server Uploads

1

Information We Collect

We collect only the data necessary to provide and improve our services.

a. Personal Information

Creating an account is required to access the Platform’s core features.

  • Name
  • Email address
  • Date of birth (if provided)
  • Account credentials
  • Profile details

b. Fitness & Training Data

Providing certain data is optional. However, this may limit some features of the Platform.

Fitness and body-related data may qualify as health data (special category personal data under GDPR).

We process such data only with your explicit consent and solely to provide the Platform’s core functionality.

Apple Health and Health Connect imports require a separate, explicit choice to upload selected data, as explained in Section 19. Reading this policy or granting a device permission alone does not authorize server uploads.

  • Workout history
  • Exercise logs
  • Training performance
  • Progress metrics
  • Body-related data (if voluntarily provided)

c. Technical & Usage Data

  • Device type and model
  • Operating system
  • App version
  • IP address
  • Usage activity
  • Crash reports

d. Payment Information

Payments are processed by third-party providers (Apple App Store and Google Play).

We do not store full payment card details.

e. User Content & Social Data

We may collect content you choose to upload or share, including:

  • Profile images or uploaded photos
  • Training-related content and activity
  • Social interactions, such as following other users

This data is processed solely to provide platform functionality and social features.

Depending on your settings, certain profile information, uploaded content, and activity may be visible to other users.

You are responsible for the information you choose to share within the Platform.

2

How We Use Your Information

We use your data to:

  • Provide and operate the Platform
  • Deliver personalized training and insights
  • Analyze performance and progress
  • Improve features, usability, and reliability
  • Manage subscriptions and transactions
  • Provide customer support
  • Ensure platform security, prevent fraud, and detect misuse
  • Comply with legal obligations
  • Enable social features and user interactions

We may combine different types of data to improve functionality, personalization, and overall platform performance. Apple Health and Health Connect imports are subject to the narrower purposes and restrictions in Section 19.

We do not sell, rent, or trade your personal data.

3

Legal Basis for Processing

We process personal data under the following legal bases:

  • Contract performance: to provide access to the Platform and its features
  • Consent: for optional data, sensitive data, and marketing communications
  • Legitimate interests: to improve, secure, and optimize the Platform
  • Legal obligations: to comply with applicable laws

4

AI & Automated Processing

Strenova uses artificial intelligence to analyze user-provided training data and generate insights. Imported Apple Health and Health Connect records and profile values derived from those imports are excluded from our AI prompts and are not used to train AI models.

You acknowledge that:

  • AI-generated insights are informational and non-prescriptive
  • Outputs may be incomplete, inaccurate, or unsuitable for your specific situation

Strenova does not perform automated decision-making that produces legal or similarly significant effects.

All training decisions remain your responsibility.

5

Data Sharing & Third Parties

We share only the minimum necessary data with trusted data processors acting on our behalf, including:

  • Cloud hosting providers
  • Analytics services
  • Payment processors
  • Customer support tools
  • App distribution platforms

All third parties are required to process data securely and in accordance with applicable data protection laws.

We may process user-uploaded content through secure cloud infrastructure to enable platform functionality.

We do not sell personal data. Apple Health and Health Connect records are processed through our hosting infrastructure to provide the integration; they are not sent to advertising, general analytics, payment, or AI services. Section 19 explains access to these records.

6

International Data Transfers

Your data may be processed outside your country of residence.

Where required, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected in accordance with GDPR.

7

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain essential platform functionality
  • Improve performance and usability
  • Analyze usage patterns
  • Remember user preferences

Some cookies are essential, while others (such as analytics cookies) are used only with your consent where required by law.

Where required, you will be presented with a cookie consent mechanism allowing you to accept or reject non-essential cookies.

You can also manage cookie preferences through your browser or device settings.

8

Data Storage & Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted connections (SSL/TLS)
  • Secure infrastructure
  • Access controls
  • Monitoring and system protection

While we take reasonable steps to protect your data, no system can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

9

Data Retention

We retain personal data:

  • For as long as your account is active
  • For a limited period afterward, to comply with legal, operational, and security requirements

User-uploaded content is stored securely and retained until you delete it or the account is removed.

When data is no longer required, it is deleted or anonymized.

Some data may be retained in anonymized form for analytics and product improvement. This does not apply to imported Apple Health and Health Connect records; their retention and deletion controls are described in Section 19.

10

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability in a structured, machine-readable format
  • Withdraw consent at any time

You also have the right to lodge a complaint with a data protection authority in your country.

To exercise your rights, contact: support@strenova.app

11

Account Deletion

You may delete your Strenova account through the app settings. You can also request account deletion without installing or signing in to the app by emailing support@strenova.app with the subject “Strenova account deletion” and your account email address. We may need to verify your identity before acting on the request; do not send your password or health records.

Upon deletion:

Request Strenova account deletion by email

  • Personal data will be removed or anonymized
  • Imported Apple Health and Health Connect records and measurement history are deleted from our active database; this does not delete the original records in Apple Health or Health Connect on your device
  • Certain information may be retained where required by law
  • Account deletion is irreversible.

12

Children’s Privacy

Strenova is not intended for users under the age of 16 without parental consent.

We do not knowingly collect data from minors. If such data is identified, it will be deleted.

13

Marketing & Communications

We may send:

  • Service-related notifications
  • Product updates
  • Feature announcements

Marketing communications are sent only where permitted by law or with your consent. You may opt out at any time.

14

Data Breach Notification

In the event of a data breach affecting your personal data, we will notify relevant authorities and affected users where required by applicable law.

15

Governing Law

This Privacy Policy is governed by the laws of North Macedonia.

Any disputes shall be subject to the exclusive jurisdiction of the courts of North Macedonia.

16

Device Permissions (Camera & Health Integrations)

On Android and iOS devices, camera access is used only when you choose to upload a photo.

On supported Android devices we use Health Connect, and on supported iOS devices we use HealthKit to read Apple Health data. Device read authorization and consent to upload data to Strenova are separate controls. These integrations do not write records back to either health platform.

  • Permission is requested when needed
  • You may deny access and continue using the app
  • No images are captured without your action
  • You can manage permissions via your device settings.

17

Data Controller & Contact

Strenova is the data controller responsible for your personal data.

Location: Skopje, North Macedonia

For privacy-related inquiries:

  • Email: support@strenova.app
  • Website: www.strenova.app

18

Acceptance

This policy explains how Strenova handles your information. Using Strenova or accepting this policy does not grant Apple Health or Health Connect permissions or consent to optional health-data uploads. Those require separate choices.

19

Apple Health, Health Connect & Server Uploads

Apple Health on iOS and Health Connect on Android are optional integrations. After you select categories, authorize device reads, and separately consent to uploads, Strenova sends the records available to the app to our servers, where they are stored and linked to your Strenova account. This storage is separate from the original data on your device.

Our Apple Health integration is read-only: Strenova reads selected records through Apple’s HealthKit framework and does not create, change, or delete records in Apple Health. Read-only access can still result in copies being uploaded to and retained on Strenova’s servers when you consent to uploads.

You can use Strenova without connecting either health platform. You choose which categories to enable, and sleep-stage uploads require an additional choice. One health provider is selected at a time; changing providers disconnects the previous connection without automatically deleting its uploads.

Data uploaded and its purpose

The Apple Health integration is limited to the categories listed above. It does not import clinical health records, medical documents, blood glucose, reproductive-health data, or workout routes and location coordinates.

We also store record identifiers, source-app identifiers, available device or recording metadata, timestamps, UTC offsets and reporting timezones to identify records, avoid duplicates, apply corrections, and associate heart-rate readings with activity times. Connection data includes your account association, installation and source-store identifiers, category and permission choices, consent version and time, app/device capability information, and synchronization state.

For Apple Health, source metadata identifies the producing app and, when available, a broad device type such as watch or phone. We do not collect device serial numbers through this integration.

Sync diagnostics contain status or error codes, batch identifiers, hashes and record counts for reliable uploads and troubleshooting. Accepted-batch receipts do not store a second copy of the raw upload payload.

When eligible imported weight or resting heart rate is available, your own fitness profile uses it and prevents manual editing of that value. Your manually entered fallback values and manually entered weight history remain stored on Strenova’s servers. Weight history shows the selected integration source when eligible, or your manually entered weight history otherwise, rather than combining both histories. Maximum heart rate remains manually editable.

  • Steps: daily totals and coverage information for your activity summaries.
  • Sleep: session times and durations for your sleep history and summaries. Apple Health sleep intervals are used to derive sessions and actual time asleep, avoiding double-counting overlapping records. Detailed sleep stages are uploaded only if separately enabled.
  • Weight: timestamped measurements for your weight history and automatic fitness-profile weight. Weight is stored in kilograms and can be displayed in kilograms or pounds.
  • Exercise: session times, exercise type, and an optional source title for your imported activity history.
  • Resting heart rate: timestamped readings for your health history and automatic fitness-profile resting heart rate.
  • Heart-rate variability: timestamped RMSSD readings from Health Connect or SDNN readings from Apple Health, labeled by method for your health measurements and trends. These methods are kept distinct.
  • Heart rate: timestamped beats-per-minute samples for heart-rate charts during imported activities, including average, peak, and estimated zone summaries when readings are available.

Access and use restrictions

Imported data is used for the health and fitness features described above and the synchronization needed to deliver them. It is not used for advertising, marketing targeting, sale, data brokerage, credit or insurance decisions, or general-purpose AI training.

Our cloud hosting providers process the data on our behalf. Access by staff is limited to specifically authorized personnel for supporting and operating the integration, security, or legal obligations. Administrative access is restricted and audited. We require explicit upload consent that explains this access before health records are sent.

Apple Health records are uploaded over encrypted connections to Strenova’s hosting infrastructure. The backend does not store these records in iCloud or CloudKit. Apple’s storage of your original Apple Health records is separate from Strenova’s server copies.

Apple Health imports and values derived from them are not automatically shared with coaches. The existing Health Connect client-health feature can display weight, resting heart rate, steps and sleep to an active coach. Imported records are not published to followers, public profiles or social feeds, or sent to Strava or AI services. Additional sharing features require their own disclosure and applicable consent.

Disconnecting, retention, and deletion

You can withdraw consent to new uploads by disconnecting Apple Health in Strenova’s integration settings, or stop a selected category by disabling its import. You can also manage Strenova’s device read access in Apple Health or iOS privacy settings. To remove records already uploaded to Strenova, use the integration’s clear-data control or request account deletion; withdrawing read access alone does not remove server copies.

Disconnecting a health provider stops future synchronization but does not delete records already uploaded. Revoking device permissions restricts future reads without automatically erasing earlier uploads. Disabling a category in Strenova stops its new uploads and automatic profile use. Turning off sleep-stage uploads also deletes previously stored stage classifications.

iOS does not disclose whether you denied read access, so an empty Apple Health query cannot establish that records were deleted or permissions revoked. Previously uploaded values may remain visible and read-only in your profile until you disable that category in Strenova, disconnect, switch provider or clear its data. Measurement dates indicate how old those values are.

Uploaded histories remain stored until you clear the integration data or delete your account, subject to source corrections or deletions applied during synchronization. Replacing your connected phone hides the previous source-store history from the integration views but does not erase it from our servers.

Clearing a provider’s integration data deletes its imported measurements, sleep intervals and sessions, stages, activities, heart-rate samples, daily summaries, and batch receipts from our active database across its connected source stores, and disconnects that integration. The other provider’s retained records are not deleted by this action. It preserves your manually entered profile values and manually entered weight history. Minimal connection identifiers, consent information, and synchronization state remain to record the connection and reject stale uploads.

Account deletion removes the health connections, imported records, measurement history, and manual profile weight and heart-rate values from our active database. Neither clearing integration data nor deleting your Strenova account deletes the original Apple Health or Health Connect records on your device. Deleted data may remain in restricted infrastructure backups for up to 90 days, after which those backups expire. Contact support@strenova.app for retention and deletion inquiries.